decided: November 24, 1987.
JUDY W. ECKENRODE, PETITIONER
COMMONWEALTH OF PENNSYLVANIA, UNEMPLOYMENT COMPENSATION BOARD OF REVIEW, RESPONDENT
Appeal from the Order of the Unemployment Compensation Board of Review, in case of Judy Eckenrode, No. B-250862.
Joseph S. Britton, Begley, Carlin & Mandio, for appellant.
Patricia Krise Bilzi, Assistant Counsel, with her, Clifford F. Blaze, Deputy Chief Counsel, for respondent.
President Judge Crumlish, Jr., Judge Doyle, and Senior Judge Kalish, sitting as a panel of three. Opinion by Judge Doyle.
[ 111 Pa. Commw. Page 290]
Judy W. Eckenrode (Claimant) petitions for review of an order of the Unemployment Compensation Board of Review (Board) affirming a referee's decision denying her benefits on the basis of willful misconduct under Section 402(e) of the Unemployment Compensation Law (Law).*fn1 We affirm.
Claimant was employed by Doylestown Hospital (Employer) as a medical technologist from February 9, 1981 to March 7, 1986. As part of her regular duties, Claimant performed phlebotomies (blood tests) on patients at the hospital. On February 6, 1986, Claimant, along with Employer's other medical technologists, was informed that she temporarily would be required on an occasional basis to perform phlebotomies on patients at Pleasant Manor, a facility for mentally retarded children located in Point Pleasant, Pennsylvania, approximately fifteen miles from the hospital. Claimant would have been required to use her personal automobile and be
[ 111 Pa. Commw. Page 291]
reimbursed at a rate of $.26 per mile. At the time, Claimant indicated to her supervisor her dissatisfaction with the assignment because it would require her to work outside of the hospital and use her personal automobile, and because of a concern that she would increase her risk of exposure to respiratory diseases.
On February 26, 1986, Claimant was informed that she was expected to perform phlebotomies at Pleasant Manor on March 3. When Claimant refused to do so for the above-noted reasons, Employer suspended her for three days. Upon her return to work on March 7, after her suspension, Claimant again refused to perform phlebotomies at Pleasant Manor scheduled for March 10. At this time, Employer discharged Claimant.
The referee denied Claimant benefits on the basis of willful misconduct, and the Board affirmed. Claimant petitions this Court for review.*fn2
It is clear that an employee's refusal of an employer's reasonable work request will constitute disqualifying willful misconduct, unless the employee can show good cause for the refusal. Jackim v. Unemployment Compensation Board of Review, 63 Pa. Commonwealth Ct. 5, 437 A.2d 775 (1981). Claimant advances two arguments in support of reversal of the Board's order. First, she argues that because she reasonably believed she was entitled to refuse the work assignment, she cannot be guilty of willful misconduct, and in support cites Hughes v. Unemployment Compensation Board of Review, 40 Pa. Commonwealth Ct. 422, 397 A.2d 494 (1979). Claimant advances as a basis for this argument that since she initiated a grievance with Employer immediately
[ 111 Pa. Commw. Page 292]
upon being informed of the work assignment, it was reasonable for her to believe that the assignment could be refused pending the outcome of the grievance procedure. We must disagree. Even if Employer's grievance policy could be read to support Claimant's interpretation, we note that, upon her first refusal to perform the phlebotomies outside of the hospital, Claimant was suspended, and was fired only after she refused the assignment a second time. Any reasonability of Claimant's belief that she could refuse the assignment pending the outcome of the grievance procedure was vitiated by her suspension. Accordingly, unlike Hughes, there is no possibility that Claimant's second refusal to perform the work assignment could be reasonable, and thus it constituted willful misconduct.
Claimant also argues that, even if her refusal amounted to willful misconduct, she had good cause for doing so, which is a question of law subject to our review. Dunkle v. Unemployment Compensation Board of Review, 91 Pa. Commonwealth Ct. 1, 496 A.2d 880 (1985). Claimant asserts that her belief that performing the phlebotomies outside of the hospital would increase her risk of exposure to respiratory infections amounted to good cause, and she analogizes her case to Gwin v. Unemployment Compensation Board of Review, 58 Pa. Commonwealth Ct. 69, 427 A.2d 295 (1981), wherein this Court held that a claimant who refused a reasonable work assignment to operate a certain machine had good cause for such refusal and therefore was not guilty of willful misconduct. The instant case, however, is not analogous to Gwin.
In Gwin, after analyzing the totality of the circumstances, this Court concluded that the claimant's fear of operating the machine was both substantial and reasonable.*fn3 The totality of the circumstances here, however,
[ 111 Pa. Commw. Page 293]
reveals that Claimant's fear of infection was neither substantial nor reasonable. Claimant did not testify that her fear of performing the outside phlebotomies was the result of a past bad experience; nor did she testify that she feared performing the identical procedures in the hospital. Although Claimant provided a certification from the doctor that stated that her fear of increased risk of infection "may very well be substantiated," that certification did not restrict her from performing phlebotomies, but only recommended that she avoid performing them outside of a hospital setting. No reason for this restriction, however, was proffered, and absent a medical reason for such a conclusion we believe the restriction is illogical and untenable. In addition, Claimant herself completely failed to establish exactly how performing the procedures on Pleasant Manor patients would increase her risk of exposure to infections. We conclude, therefore, that Claimant's subjective fear of performing the phlebotomies on patients outside of the hospital, in light of the circumstances, was neither substantial nor reasonable so as to provide good cause for refusal of Employer's work assignment.*fn4
[ 111 Pa. Commw. Page 294]
Now, November 24, 1987, the order of the Unemployment Compensation Board of Review, No. B-250862, dated July 21, 1986, is affirmed.