Appeal from the Order of the State Civil Service Commission in case of Darryl L. Smith v. Pennsylvania Liquor Control Board, Appeal No. 3920.
Felix Thau, Assistant Counsel, with him, Gary F. DiVito, Chief Counsel, for petitioner.
Eric J. Fischer, for respondent.
Judges Rogers, Doyle and Colins, sitting as a panel of three. Opinion by Judge Rogers.
[ 86 Pa. Commw. Page 129]
The Pennsylvania Liquor Control Board appeals from an order of the State Civil Service Commission overturning the Board's suspension of Darryl L. Smith from his work for five days.
Smith's civil service position was that of Clerk I, regular status and his work was as a sales clerk in a state store. At the close of business on January 28, 1982, the store manager discovered that Smith's cash supply exceeded the register receipts by $27.00. When the manager checked the paper receipts for the retail discount sales, he found a receipt for a discount sale indicating a purchase of seven bottles at a discounted price of $43.00.
At the Commission's hearing, the following undisputed facts appeared. State liquor stores allow retail discounts to customers who buy in larger numbers of bottles of one item, such as a case. The established procedure for discount sales is first, that a manager or assistant manager must verify on a discount sale receipt the prices and quantity of items sold; second, that the sales clerk must enter the receipt into, and record the sale on, the cash register. In this case, the assistant manager of the liquor store, by initialing, verified the discount sale receipt made out by Smith. Although Smith collected the $43.00 from the customer
[ 86 Pa. Commw. Page 130]
and put it in the register, he did not enter the sale into, and record it on, the cash register. Concurrent with the discount purchase, Smith's same customer bought from him two bottles of liquor at a nondiscount rate. Smith rang up the prices of the nondiscount merchandise but did not collect the money owing, $16.00. At some later time, the customer involved in the sale in question returned to the store, acknowledged that he had failed to pay for the two nondiscount items and paid the $16.00 owed.
The Liquor Control Board considers the failure to record, or ring up, a sale on the cash register a serious violation of counter procedures and imposes a five-day suspension for this infraction, just as it did in this case.
At the hearing conducted by the Civil Service Commission, the store manager testified that an assistant manager had verified the facts concerning the discount sale by initialing the receipt. Smith conceded that he had simply failed to record, or ring up, the discount sale on the cash register. There was no direct evidence presented that the assistant manager who verified the discount saw Smith fail to ring up the discount sale and there was no evidence from which the fact that he saw this failure, might be reasonably inferred. Indeed, Smith testified that during the transaction the customer conversed with the assistant manager about the price of the merchandise and that the assistant manager offered the customer assistance in carrying his purchases from the store.
The Commission, in reversing the Liquor Control Board's suspension action, wrote: "The Commission finds that appellant's unintentional error, which was witnessed personally by his manager, did not merit a suspension for five days"; and "we do not ...