decided: February 21, 1979.
MARY M. KOSMALSKI, PETITIONER
COMMONWEALTH OF PENNSYLVANIA, UNEMPLOYMENT COMPENSATION BOARD OF REVIEW, RESPONDENT
Appeal from the Order of the Unemployment Compensation Board of Review in case of In Re: Claim of Mary M. Kosmalski, No. B-144506.
Dianne Upson, for petitioner.
William J. Kennedy, Assistant Attorney General, with him Gerald Gornish, Acting Attorney General, for respondent.
Judges Crumlish, Jr., Mencer and Craig, sitting as a panel of three. Opinion by Judge Mencer.
[ 40 Pa. Commw. Page 528]
The Bureau of Employment Security, the referee, and the Unemployment Compensation Board of Review (Board) have all ruled that Mary M. Kosmalski (claimant) is disqualified from receiving unemployment
[ 40 Pa. Commw. Page 529]
compensation benefits because of willful misconduct, by reason of the provisions of Section 402(e) of the Unemployment Compensation Law, Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S. § 802(e).
The findings of the Board are not in dispute. Claimant was last employed by Habbersett Brothers, Inc., as an assistant bookkeeper at $167.50 per week. She had worked for this employer about three years and nine months, and her last day of work was September 10, 1976. At the time of her hiring as an assistant bookkeeper, claimant falsified her job application by stating she had graduated from a high school commercial program which included courses in bookkeeping. The admitted fact in this regard was that claimant had not graduated from high school. During the eight months prior to claimant's dismissal, her work had declined and numerous errors and needed corrections in her work were pointed out to her, but her work performance failed to return to its previous three-year satisfactory level.
The Legislature has not enunciated what actions constitute willful misconduct. Courts have concluded that the term includes acts of wanton or willful disregard of the employer's interest, deliberate violations of the employer's rules, conduct in disregard of standards of behavior which the employer has a right to expect, and acts showing intentional and substantial disregard of the employer's interest or the employee's duties and obligations. Kentucky Fried Chicken of Altoona, Inc. v. Unemployment Compensation Board of Review, 10 Pa. Commonwealth Ct. 90, 309 A.2d 165 (1973).
The credibility of the witnesses, the weight of their testimony, and the reasonable inferences to be drawn from it are for the Board. Our scope of review is confined to questions of law where, as here, the findings
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of the Board as to the facts are supported by the evidence and fraud is absent.
Thus, we are confronted with the question of whether claimant's inattention to her work constitutes willful misconduct as a matter of law. Not every employee who is discharged because his work is not satisfactory is ineligible for unemployment compensation benefits. A conscientious employee, because of limited ability, inexperience, or lack of coordination, may be unable to perform the duties of his employment to the satisfaction of his employer. If such a person is discharged, he is entitled to unemployment compensation benefits. Gagliardi Unemployment Compensation Case, 186 Pa. Superior Ct. 142, 141 A.2d 410 (1958). See Taylor Unemployment Compensation Case, 170 Pa. Superior Ct. 119, 84 A.2d 521 (1951).
In the instant case, the record discloses that the claimant's work performance as a bookkeeper had been totally satisfactory for the beginning three years of her employment*fn1 and that her work had declined substantially during the eight months prior to her dismissal.
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Thus, this decline in work performance cannot be attributable to incompetence or inability to perform her work assignment. Despite the employer's pointing out numerous errors and needed corrections, claimant's quality of work never returned to its previous satisfactory level. Accordingly, this failure to work at her full proven potential must be construed as conduct showing intentional and substantial disregard of the employer's interest or of the employee's duties and obligations, i.e., willful misconduct.
Consequently, we enter the following
And Now, this 21st day of February, 1979, the order of the Unemployment Compensation Board of Review denying unemployment compensation benefits to Mary M. Kosmalski is hereby affirmed.